Privacy Policy

a. Information you give us

• Account details: name, email address, phone number, date of birth, gender, state, city, and address when you create or update your profile.
• Tickets & bookings: the events you book, ticket types, payment references, and seat or entry details where applicable.
• Communications: messages you send to us, feedback, support requests, and any other information you share with us directly.
• Content you post: reviews, comments, or other content you submit through the Service.

b. Information we collect automatically

• Usage data: pages you view, events you search for or filter, tickets you purchase, and how you interact with the Service.
• Device & connection data: device type, operating system, mobile network information, and approximate location derived from your IP address or, where you enable it, your device location.
• Cookies & similar technologies: as described in our Cookie Policy.

c. Information from others

• Where you buy a ticket, we receive booking and payment details from the payment processor and, where relevant, from the event organiser.
• Where you sign in with Google, we receive the information Google makes available through its sign-in API, as described in Google's own privacy policy.

We use your information to:

• Provide, operate, and improve the Service, including booking tickets, sending tickets and event reminders, and verifying entry at events.
• Process payments and manage refunds, disputes, and reporting.
• Communicate with you about your account, bookings, and Service updates including transactional messages that you cannot opt out of (for example, ticket confirmations and entry notices).
• Personalise your experience, such as showing events near your state or city and remembering your preferences.
• Prevent fraud, abuse, and misuse of the Service, including verifying tickets and investigating suspicious activity.
• Comply with our legal obligations, including tax, consumer protection, and record-keeping.

We do not sell your personal data. We share it with others only as described in this policy.

We share your information with:

• Event organisers: the organiser of an event you book receives the information they need to run the event and admit you usually your name, ticket details, and contact information you agree to share. They do not receive your full account data unless necessary for the event.
• Payment processors: companies that process payments on our behalf. They handle your payment details under their own privacy and security terms; we do not store full card numbers.
• Service providers: companies that help us run the Service hosting, email delivery, SMS, analytics, and customer support tools who act only on our instructions and under contractual confidentiality.
• Legal authorities: where we are required to do so by law, court order, or to prevent fraud, abuse, or a threat to safety.
• In connection with a transfer or sale of the business: if the Service or part of it is transferred, your data may be transferred with it under this policy.

We do not share your data with organisers or anyone else for their own marketing unless you have given clear consent.

We use cookies, local storage, and similar technologies to keep you signed in, remember your preferences, analyse how the Service is used, and support ticketing and entry features. You can control some of these through your browser or device settings. For full details, see our Cookie Policy.

The Service may request access to your device's location to show events near you. If you deny or disable location access, you can still use the Service you can manually select your state and city, and we will use those instead. We do not use your location for any purpose other than showing relevant events and improving the Service.

We keep your personal data only as long as we need it:

• Account data is kept for as long as your account is active, plus a reasonable period after closure to comply with legal and financial obligations.
• Ticket and payment records are kept for the period needed for entry, refunds, disputes, tax, and legal claims typically several years after the event.
• Usage and analytics data is kept in aggregated or anonymised form where possible, and for as long as we need it to improve the Service.

When we no longer need your data, we delete or anonymise it in line with our retention obligations.

We use technical and organisational measures to protect your data against unauthorised access, loss, and misuse, including encryption in transit, restricted access to personal data within our team, and secure storage of sensitive information. We cannot guarantee absolute security, but we take reasonable steps to keep your data safe.

Depending on your situation and applicable law, you may have the right to:

• Ask what personal data we hold about you and receive a copy (a "data subject access request").
• Ask us to correct inaccurate data.
• Ask us to delete your data where we no longer need it or you have an applicable right to erasure.
• Ask us to restrict or stop certain processing where an applicable right applies.
• Withdraw consent where we rely on your consent to process your data this does not affect processing that is necessary for the Service or required by law.
• Object to or restrict marketing communications where applicable.

You can also delete your account and data through the Service, as described in our "Delete your data" page. To exercise any of these rights, contact us at attoneex@gmail.com. We will respond within a reasonable time and within the period required by law where applicable.

The Service is not intended for children under 18. We do not knowingly collect personal data from children under 18 without a parent or guardian's consent. If you believe a child has given us data without consent, contact us and we will take reasonable steps to delete it.

Your data may be processed in Nigeria or in other countries where our service providers operate. We take steps to ensure your data is protected when transferred, including through contractual terms and, where required, approved transfer mechanisms.

We may update this policy from time to time. Where the change is material, we will make a reasonable effort to notify you. The "Effective" date at the top shows when the current version took effect. Continued use of the Service after a change means you accept the updated policy.

If you have a question about this policy, your data, or your account, contact us at attoneex@gmail.com.